top of page

Privacy Policy

1. Introduction
P & D Deadman Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in accordance with the UK GDPR and Data Protection Act 2018. This policy explains how we collect, use, store and share your personal information when you use our website, contact us, or engage our services.

2. Data Controller
P & D Deadman Ltd
Contact: 0121 502 4154 / info@panddeadman.co.uk

3. Personal Data We Collect
a. Contact Enquiries: name, email, telephone, company, details provided in enquiry forms.
b. Communications: information exchanged by email or telephone when requesting quotes, advice, or services.
c. Technical Website Information: IP address, browser and device data, pages visited, referrer URLs, date/time stamps, and session duration.
d. Cookies & Analytics: via essential and performance cookies (anonymous visitor tracking).

4. How We Use Your Data

  • Respond to your enquiries about legal services.

  • Arrange meetings, prepare quotations or engage legal services.

  • Perform administrative tasks—billing, client management, record keeping.

  • Improve our website and services through usage analysis.

  • Comply with legal, regulatory, and audit requirements.

5. Legal Bases for Processing

  • Contractual necessity: to provide legal services or advice.

  • Consent: when given for newsletters or marketing.

  • Legitimate interests: for service improvements and fraud prevention.

  • Legal obligation: to comply with financial, legal or regulatory duties.

6. Data Sharing
We do not sell or rent personal data. We may share information with:

  • Professional advisers (e.g., accountants, insurers) and service providers handling IT, IT support, email or website hosting.

  • Regulatory bodies or authorities, when required by law or contract.

  • Court, legal professionals, experts, and third parties engaged with your consent or for casework.

7. Cookies & Tracking
Our site uses:

  • Essential cookies to enable key functionality (e.g., form submissions).

  • Performance cookies for anonymised analytics (e.g., Google Analytics) to monitor and improve site performance.
    No advertising or profiling cookies are used.

8. Data Retention
We retain your data only as long as necessary:

  • Client and case records: typically up to 7 years following closure (audit & professional obligations).

  • General enquiries: up to 2 years.

  • Website analytics: aggregated indefinitely; user-specific logs discarded within 24 months.

9. Your Rights
Under UK GDPR, you may:

  • Access and obtain a copy of your personal data.

  • Rectify inaccuracies or request updates.

  • Request erasure (subject to legal exceptions).

  • Restrict or object to processing.

  • Withdraw consent (for marketing).

  • Request data portability.

To exercise these rights, contact us at info@panddeadman.co.uk or 0121 502 4154. If unsatisfied, you may lodge a complaint with the ICO.

10. Security Measures
We use appropriate technical and organisational measures, including encrypted transfers (SSL/TLS), secure servers, malware protection, limited internal access, and confidentiality agreements with third-party providers.

11. International Transfers
We do not transfer personal data overseas. If necessary in future, we will ensure proper safeguards (e.g., SCCs) are in place.

12. Changes to This Policy
We may update this policy occasionally to reflect changes in law or operations. The “Effective Date” will be revised accordingly. Please check this page periodically.

13. Contact Us
For privacy queries, data requests, or complaints:
P & D Deadman Ltd
Email: info@panddeadman.co.uk
Tel: 0121 502 4154

bottom of page